Returns Policy

topmontre.ma is an affiliate decision-support intermediary, not the merchant or supplier responsible for your transaction. We help you find products and connect you with the seller, but returns, refunds, exchanges, and replacements are managed entirely by the merchant or supplier under their own terms.

Who handles returns

The merchant or supplier you purchased from determines return eligibility, provides return instructions, and processes any refunds or exchanges. topmontre.ma does not accept, approve, or complete returns on behalf of any seller.

How we can assist

If you need help with a return-related question, you can contact us at contact@topmontre.ma. We receive your request and forward it to the relevant merchant or supplier. Typical issues we can help with include requesting a return authorisation, clarifying return windows, or checking the status of a refund.

What to expect

• Return acceptance, refund amounts, replacement approval, and timelines depend on the merchant or supplier’s policies.
• We do not guarantee that a return will be accepted or that a refund will be issued.
• Do not send sensitive payment credentials such as full card numbers, CVV codes, PINs, passwords, or authentication codes to us or to any seller through our site.

Important note

topmontre.ma acts as an intermediary and does not operate as the merchant or supplier for products presented through the site. For intermediary assistance, contact contact@topmontre.ma. We receive the request and forward it to the relevant merchant or supplier. Transaction-related outcomes and timelines depend on the merchant or supplier.